clerk assisted

Real time bill payment solutions for retailers via TIO's own over the counter POS technology or direct integration (APIs) into TIO's processing systems.

Today some of the largest U.S. wireless carriers like AT&T, AIO and Cricket Wireless, financial services retailers like ACE Cash Express, and bill payment network providers like MoneyGram International process bill payments via TIO. TIO also helps national, regional and community-focused retailers accept bill payments in their stores. We also offer stand-alone payment terminals through our subsidiary Global Express.

  • Solutions for Wireless Carriers

    Real-time processing capabilities, accurate payment posting, guaranteed funding.

    TIO can provide wireless carriers and other billers with a number of payment solutions including a system designed specifically for use in their authorized dealer channel (and/or company operated locations) as well as access to nearly 60,000 retail payment locations throughout the U.S.

    TIO currently provides carriers like AT&T and Cricket with exactly these kinds of services.

    Benefits to Billers

    • A branded user experience custom for your organization
      • Drive traffic to your store
      • Gain customer retention
      • Increase revenue by offering new services at the store such as bill payment, money transfer, check cashing, and more...
      • If you already offer bill payments perhaps TIO has access to billers you don't or has more expedient posting times for certain billers (i.e. real-time and same day posting)
    • Real-time posting capabilities
    • Push notifications, usage dashboard, and payment history functionality
    • Indexing of payment methods and account information
    • Social networking integration
  • Retailers & Payment Network Providers

    Increase foot traffic, customer retention, and access to a new revenue stream, by leveraging TIO's direct biller relationships.

    TIO has real time and near-Real time posting capabilities for thousands of National and Regional billers in the Mobile, Utility and Cable/Satellite space and non-expedited payment capabilities for 1200 additional billers. That means there are hundreds of thousands of customers looking to pay their bills through TIO. Why not let them pay in your store every month?

    Benefits to Retailers

    • Reliable, real-time payment posting regardless of whether transaction originates in dealer, corporate or third party retail locations
    • One stop, user friendly reporting and reconciliation tools
    • One point of reconciliation and guaranteed funding regardless of TIO's ability to collect
    • 24/7 world class customer and dealer/retailer support
    • Ensure customers receive a predictable, high quality user experience that includes account verification, balance presentment to ensure that customers pay the correct amount, and real time posting a strict requirement for expedited payment services.

Learn more about TIO`s Clerk Assisted Solutions

The TIO web or API driven Over the Counter solution is home to the largest network of billers nationwide, or available for use as a single provider payment solution. Learn how we can help streamline your bill collection process.